Auto-Attendants Tips on Optimizing Your IVR Menu Do you cringe when your call is answered by an auto-attendant? Do you breath a sigh of relief when the menu is clear and easy to follow? Are you impressed when you press an option …
On-Hold MessagingPhone System Scripts Turn Your On-Hold Message into a Helpful F.A.Q A helpful F.A.Q response can be a great asset to your business. But what questions need answering? Wouldn’t it be great if you could just read minds? When your clients or potential clients are on …
Audio / Voice TalentOn-Hold Messaging What Gender is Best for My On-Hold Messages? “Will gender choice make a difference to our callers or to our sales success?” That’s a fair question because choosing a voice to represent your company is a big decision and it can be rather …
On-Hold MessagingSales & Marketing Advertise Your Company with an On-Hold Message Advertise your company with a warm, professional sounding on-hold message. It will peak your caller’s interest and give them important snippets of information relevant to your business. Have you ever checked to see what your …
On-Hold MessagingPhone System Scripts Do I Have to Write My On-Hold Script? At On-Hold Marketing, we often hear clients asking, “Do I have to write my own script”. Sometimes, we wish we’d hear it more often. Short answer: No, unless you want to! We recognize that not …
Audio / Voice TalentOn-Hold Messaging Why You Need Licensed Music for Your Hold Line So you’ve heard…in order to keep callers happy, you need to play music when you put them on hold. You’re thinking I’ll just use that snappy piece I downloaded last week…or maybe your new phone …
Auto-AttendantsOn-Hold Messaging Why IVR is Important to Your Business IVR (or Interactive Voice Response) is a telephone feature that can play an important role for your business. Small businesses may have a simpler version…day/night greetings and voicemail. An IVR system can provide anything from …
On-Hold MessagingSales & Marketing An Amateur Can’t Do A Perfect On-Hold Message Looking for the perfect message for your callers on hold? It’s not worth saving a few dollars to let an amateur give it a go! One of the most common things that happens in today’s …
On-Hold MessagingSales & Marketing On-Hold Can Drive Traffic to Your Website Your website is an important business investment. Use the marketing power of your On-Hold script to drive traffic to that investment. Just take a look at an office desk and you will notice a few …
Audio / Voice TalentOn-Hold Messaging How to Pick the Best On-Hold Music Picking the best background music for your On-Hold telephone messages is an opportunity to show who you are. It’s part of the package that makes you…you! Think of it as finding the perfect outfit. How …
On-Hold MessagingSales & Marketing On-Hold And Your Business’ Move No one ever said moving was fun or easy but sometimes moving a business is a necessary evil. Businesses can decide to take on the daunting task of moving for a variety of reasons. At …
On-Hold MessagingSales & Marketing It’s Important to Cost Compare Remember that one voice telling you “always do your homework”? Fast forward to your work office and that same advice is more important than ever. Before entering into any kind of business agreement, take the …