NOTE: On-Hold Marketing continues to be available for your phone system recording updates including COVID-19 messages. Read More

Our simplified process

A step-by-step breakdown of how we deliver your recordings

Getting to know your business

We’ll invite you to fill out a simple form that will provide us with some key information about your organization. This will provide our scripting team a starting point before they contact you to discuss your goals and objectives.

We’ve created scripts for thousands of companies in a wide variety of industries – from small-businesses to multi-national corporations. We can help with unlimited scripting ideas but always consult with you before writing a script that focuses on your unique marketing goals.

Short on time? Don’t worry. Just let us know with a quick e-mail and we can get started with details from your website, research on the latest news, and effective promotions within your industry.

Scripts that speak for you

Our professional scriptwriters are committed to writing clear, creative, and informative copy so that your on-hold message appeals to your callers and provides a first impression that leaves them feeling like they’re engaging with a business they can trust.

Within 2 business days, we’ll e-mail a draft of the script to you.  Your script writer is happy to make revisions and add any final touches until it’s just the way you like it.

Pick the ideal tune

We understand the powerful impact music has on a caller’s perception of your business. Each choice sets the mood and gives your message a unique feel.

Know your audience and make a choice to enhance their listening experience. Do you have long wait times? Choose a snappy tune that is not repetitive. Do you have an exciting product and a short wait time? Drive up the beat.  Are you trying to keep callers calm? Choose a soothing medley.

Whatever your selection, On-Hold Marketing’s comprehensive selection of music includes all required legal licensing.

Find your voice

The right voice can make all the difference in getting your message across to your callers and making that connection with them. Putting the proper “face” or “personality” on your message will help callers relate and inquire about your products, services, or promotions.

Our broadcast-quality professionals can provide an extraordinary range of styles, including: upbeat and energetic, friendly and neighbourly, authoritative, educational, or even humorous.

Whatever it takes to reflect your company’s image to perfection, our voice talents have the confidence, experience and expertise to “feel” the script.

Studio quality productions

On-Hold Marketing boasts a state-of-the-art production studio, experienced producers and knowledgeable engineers on site to keep your brand representation consistent and professional.

Whether you have the latest VoIP system, a PBX setup, traditional landlines, or any other phone system, On-Hold Marketing produces recordings with the highest fidelity possible for your required format, ensuring your callers always hear a clear, professional voice and quality music.

Keep things fresh

Marketing on-hold works best when you keep your production up to date.  But we know that remembering to send us new content is not always on the top of your to-do list.

That’s why we provide regular reminder e-mails and phone calls to help ensure your message remains timely and relevant.

We’re happy to schedule these reminders on a monthly, quarterly, or annual basis – whatever works best for you!

Let us record your custom script today!

With On-Hold Marketing's experienced team, professional voice talent and extensive music library, your callers are always assured a positive phone experience

Get a Quote

or call 1-888-466-4653

 NOTE: On-Hold Marketing continues to be available for your phone system recording updates including COVID-19 messages. Read More