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        • Enhance your company image with all-inclusive packages for your
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        • We’ve got you covered with a complete library of licensed music to entertain your customers when they call.

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On-Hold Marketing Jargon – IVR

You most likely have encountered an IVR when calling a company. You might know it as that automatic voice that gives you options where you have to keep pressing buttons until you reach your destination. …

  • On-Hold Messaging
  • Sales & Marketing

Say It Right…With The Perfect Pitch!

How to make a successful sale pitch and build a healthy relationship with your customers is the million-dollar question. On-Hold Marketing helps you say it right with the perfect On-Hold message! It’s not just what …

  • Audio / Voice Talent
  • On-Hold Messaging

Choosing a Voice: Putting a ”Face” To Your On-Hold

Now that you have had our scriptwriters craft the perfect script for your On-Hold production, the next step in the process is to choose an announcer to voice it. The right voice can make all …

  • On-Hold Messaging
  • Solutions

On-Hold Marketing Jargon – Continuous Loop

Every industry comes with its own jargon words. What does a continuous loop actually mean? A lot of people are confused and have questions about just how our On-Hold playback units work. Many people believe …

  • Audio / Voice Talent
  • On-Hold Messaging

Not Just Music…. But the Right Music

After creating the perfect script to get your point across, it’s time to pick the music. Picking the right music to compliment that script is an important decision that’s sometimes overlooked. Music makes all the …

  • On-Hold Messaging
  • Scriptwriting

Write It Right! Keep it Simple!

It matters how you write it!  Regardless of the form of media, the way you write is a reflection on both you and your business.  From flyers and e-mails to text messages, Facebook, blogs, Twitter …

  • Audio / Voice Talent
  • On-Hold Messaging

Is Your Music On Hold Legal?

Did you know that there are laws and regulations governing all music sources even when they are being played on your hold line? Do you know if your music on hold is legal and in …

  • On-Hold Messaging
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On-Hold Marketing = Service Excellence

When you subscribe to On-Hold Marketing you’ll be treated to our obsession with service excellence. We want your message to sound great, so we schedule regular calls as soon as your account is set up.  …

  • On-Hold Messaging

The History of the Hold Button

It’s hard to imagine life without the telephone. Thanks to Alexander Graham Bell, phones have helped to cultivate and maintain countless relationships. If you think about how often you pick up the phone, then you’ll …

  • On-Hold Messaging
  • Solutions

On-Hold Marketing Jargon – VOIP

When it comes to jargon words in the on-hold industry, one that you may be heard frequently over the last few years is the word “VoIP”? Ever wondered what it means? VoIP stands for voice-over …

  • On-Hold Messaging

What Does Licensed Music Mean?

Why do you need licensed music for your hold line and what does it mean? Did you ever wonder why you don’t usually hear Eminem, the Beatles, or even Patsy Cline while you wait on …

  • Audio / Voice Talent
  • On-Hold Messaging

SOCAN… Who Are They and What Do They Do?

Who are they? SOCAN stands for “The Society of Composers, Authors and Music Publishers of Canada.” Why do they charge? This society works on behalf of government copyright laws with the purpose to protect its …

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Family owned and operated since 1987, we have the experience and the expertise to create the perfect sound solution for your phone system, and the flexibility to tailor our programs to meet your needs.

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