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Products
- - - On-Hold Messages
    - Enhance your company image with all-inclusive packages for your
      callers waiting on-hold.
      
      Creative scriptwriters
      
      Talented voices & licensed music
      
      Experienced engineers
  - - Auto-Attendant Menus
    - Optimize your phone system with professional recordings ideal for
      VoIP / landline / PBX and more.
      
      IVR & greeting menus
      
      Day & night messages
      
      Voicemail (including mobile phones)
  - - On-Hold Music
    - We’ve got you covered with a complete library of licensed music to entertain your customers when they call.
      
      Uplifting pop & rock songs
      
      Corporate music
      
      Calming & relaxing tunes
  - - Professional Business Audio
    - Add the wow factor to all your corporate presentations with the perfect voice and background music.
      
      Professional cell phone greetings
      
      Explainer videos
      
      e-Learning courses
Why Choose Us
Samples
FAQ
Resources

Resources

On-Hold Messaging
Scriptwriting

Write It Right! Keep it Simple!

It matters how you write it! Regardless of the form of media, the way you write is a reflection on both you and your business. From flyers and e-mails to text messages, Facebook, blogs, Twitter …

Audio / Voice Talent
On-Hold Messaging

Is Your Music On Hold Legal?

Did you know that there are laws and regulations governing all music sources even when they are being played on your hold line? Do you know if your music on hold is legal and in …

On-Hold Messaging
Solutions

On-Hold Marketing = Service Excellence

When you subscribe to On-Hold Marketing you’ll be treated to our obsession with service excellence. We want your message to sound great, so we schedule regular calls as soon as your account is set up. …

On-Hold Messaging

The History of the Hold Button

It’s hard to imagine life without the telephone. Thanks to Alexander Graham Bell, phones have helped to cultivate and maintain countless relationships. If you think about how often you pick up the phone, then you’ll …

On-Hold Messaging
Solutions

On-Hold Marketing Jargon – VOIP

When it comes to jargon words in the on-hold industry, one that you may be heard frequently over the last few years is the word “VoIP”? Ever wondered what it means? VoIP stands for voice-over …

On-Hold Messaging

What Does Licensed Music Mean?

Why do you need licensed music for your hold line and what does it mean? Did you ever wonder why you don’t usually hear Eminem, the Beatles, or even Patsy Cline while you wait on …

Audio / Voice Talent
On-Hold Messaging

SOCAN… Who Are They and What Do They Do?

Who are they? SOCAN stands for “The Society of Composers, Authors and Music Publishers of Canada.” Why do they charge? This society works on behalf of government copyright laws with the purpose to protect its …

On-Hold Messaging
Solutions

On-Hold Marketing Jargon – MOH

Like many industries, the phone message industry has its own jargon words such as MOH. For someone who is unfamiliar with the industry, these terms can be very confusing. Since On-Hold Marketing is an industry …

On-Hold Messaging
Scriptwriting

Writer’s Block? On-Hold to the Rescue!

Writer’s block is a term we are all too familiar with, even as professional writers. Do you instantly get writer’s block at the sight of a blank piece of paper? Do you have lots of …

On-Hold Messaging

What Makes a Great On-Hold Production?

Great on-hold productions include getting the script right, choosing the correct voice that will work with your company’s brand and adding the perfect music piece. Here are some tips for creating a great on-hold production …

On-Hold Messaging

“Please Hold” … That Greeting We Hate to Hear

Do you cringe when you heacr “please hold”? It’s the greeting we all hate to hear. Chances are your good mood is automatically taken down a notch because we all hate the thought of being …

On-Hold Messaging

Know Our Past, to Understand Our Present, to Achieve Our Future.

Bill Coville Sr., President of On-Hold Marketing, was in the record pressing industry in the 1980’s. One day, when he was put on hold by a supplier, Bill noticed how time dragged on when listening …