Music has a powerful impact on a caller’s perception of your business. Our professionally-created music includes all required legal licensing.
Female or male, cheery or educational, our pool of professional voice talents will reflect your company image to perfection.
Our team of experienced writers craft scripts that will engage your callers and provide a pleasant, informative on-hold experience.
From consultation to production, each staff member will exceed your expectations to put the power of on hold marketing to work for you..
Playback equipment or .wav files in any file format for VoIP & PBX systems are included in our custom packages.
The solution that ensures a positive caller experience when navigating your phone menus, voicemail, auto-attendant or IVR greetings.
Order today and your on-hold package can be couriered out tomorrow, complete with a music/courtesy production customized with your name and address so you can get started right away while our script writers work with you to create the perfect script.
If you have a phone system…there’s no need to buy new! It’s as easy as plugging our patch cord into the music port on your phone system, or uploading the formatted .wav file. Our services work with all business phone systems was well as VoIP applications including: PBX, Cisco, Avaya… and more.
Press your hold button with confidence knowing your caller is being informed and entertained, and getting the kind of customer service you strive to achieve — great music and custom marketing messages that educate and cross-sell your products and services while they hold. No more silence, no radio static, no bad music, no annoying beep. Let us set up the perfect plan for you today.
Turning hold time into marketing time is one of the smartest business decisions you can make – it’s an opportunity to impress, an opportunity to advertise your business, an opportunity to ensure caller satisfaction. And a happy customer is the key to increased profits.
Hang-ups are costly! Let callers know that their call is important; that you’re happy to serve them momentarily. Statistics show that callers wait up to 70% longer when they hear interesting product and service info.
When callers hear a customized on-hold greeting, they’re more likely to feel reassured they’ve called a capable operation.