“I can always count on On-Hold Marketing’s “made in Canada” top-quality recordings and excellent service. A special thanks to Tammy and Tony for always going above and beyond!”
—   Kelly Stafford,  VP HR Tim Hortons, The Stafford Group
“Quality and turnaround of service always exceeds expectations; Brenda is our fairy godmother!”
—   Colleen,  Bank Customer
“Carrie! THIS IS INCREDIBLE! We are all SO SO happy with this, thank you guys for everything!!!! We are so fortunate to have found you guys and we are beyond excited about the promptness and professionalism you have shown to us.”
—   Stephanie Wagenhammer ,  Wageners Meat
“Really happy with the customer service and quality of the work. Glad I went Canadian and local! Eh! Thank you.”
—   Fabian Evelyn ,  Evelyn Protective Films & Coatings
“We have been a loyal customer for many years, and have always had amazing customer service; the quality of the recordings is very clear and professional. We highly recommend On Hold.”
—   Lisa Barrie Swain ,  ARC Consulting
“The staff at On Hold Marketing continues to be a pleasure to work with. My relationship with Chanel, and the other On Hold associates, is going on 14 years now. She and her team epitomizes the essence of professionalism.”
—   Tony Ventura ,  ILLCO, Inc
Our complete service package includes …

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Enhance your phone system

It’s quick

Order today and your on-hold package can be couriered out tomorrow, complete with a music/courtesy production customized with your name and address so you can get started right away while our script writers work with you to create the perfect script.

It’s easy

If you have a phone system…there’s no need to buy new! It’s as easy as plugging our patch cord into the music port on your phone system, or uploading the formatted .wav file. Our services work with all business phone systems was well as VoIP applications including: PBX, Cisco, Avaya… and more.

It’s effective

Press your on-hold button with confidence knowing your caller is being informed and entertained, and getting the kind of customer service you strive to achieve — great music and custom marketing messages that educate and cross-sell your products and services while they hold. No more silence, no radio static, no bad music, no annoying beep.  Let us set up the perfect plan for you today.

The benefits of on-hold telephone marketing
  • The power of marketing

    Turning on-hold time into marketing time is one of the smartest business decisions you can make – it’s an opportunity to impress, an opportunity to advertise your business, an opportunity to ensure caller satisfaction. And a happy customer is the key to increased profits.

  • Every call counts

    Hang-ups are costly! Let callers know that their call is important; that you’re happy to serve them momentarily. Statistics show that callers wait on-hold up to 70% longer when they hear interesting product and service info.

  • A positive corporate image

    When callers hear a customized on-hold greeting, they’re more likely to feel reassured they’ve called a capable operation.

Learn more about telephone on-hold marketing

Easy-on-the-budget marketing opportunity

  • Looking for solutions to stretching your advertising dollar just a little further?
  • Marketing on-hold is the most inexpensive target marketing solution you’ll find!
  • Consumers are constantly being bombarded with advertising asking for their hard-earned cash. Make sure your callers are tuned-in to your company, your products and your service!

Show appreciation to your customers

  • Smart marketing focuses on making customers feel appreciated and important.
  • When they call you, are they greeted professionally? Can they navigate easily?
  • When they have to wait on-hold, will you provide a helpful, positive experience?