What is an On-Hold All-Inclusive Package?

 At On-Hold Marketing Inc. we include everything you need:

  • the on-hold production(s) (script writing, talent, music, professional consultation),
  • the playback equipment or .wav file and 
  • all studio costs

What is an On-Hold Marketing Production?

  • phone consultation with a knowledgeable writer
  • a professionally written script featuring 6 to 8 “spots” or paragraphs
  • licensed music mixed between each spot
  • your choice of music and talent from our web demos
  • automatic reminders to let you know when it’s time to update

Plus, a friendly, knowledgeable team member ready to answer any questions you may have.

Custom On-Hold Messages

Your subscription includes custom programs created just for you by our professional writers. Just let us know what you’re looking for and we’ll professionally create your new production. We will change as much, or as little, as you want:

Professional writing   all of the content…or just some of it;

music  just the music;

professional voice overs  just the voice talent...

OR… all of the above!

Licensed Music Librarymusic

Did you know you require a license to play music in public?
Did you know telephone hold lines and your web site are both considered public performances?

We’ve got you covered!

On-Hold Marketing takes care of all the legalities and we ensure your callers will enjoy real music… music that’s right for the unique needs of your business, not a 10 second repetitive, synthetic version. We have a large library to choose from with ever-changing samples for you to listen to on our demos. Don’t see what you’re looking for? Just talk to your scriptwriter for additional selections.

  • Relaxed…Fun…Classy…Contemporary…Sophisticated … whatever your goal, On-Hold Marketing’s music, together with skilled script writing, professional voice talent and the latest production techniques, will ensure that your hold line sounds professional.

Contact us for more information (1-888-466-4653).

Professional Voice Talent Varietyprofessional voice overs

Our broadcast-quality professionals can provide an extraordinary range of reads, including: upbeat and energetic, friendly and neighbourly, authoritative, humorous or confident. 

By putting quality voice talent to work in your business, it’s easy to ensure your telephone system, multimedia presentation, or corporate audio programs portray a professional representation of your business. Have us record not only your on-hold productions but also your automated attendant, voicemail menu, IVR system, web site, e-learning slides and power point presentations.Click here for a demo.

In-House Studio Facilityprofessional audio engineers

On-Hold Marketing boasts a state-of-the-art production studio, experienced producers and knowledgeable engineers on site to keep your brand representation consistent and professional…

No matter what kind of telephone system you have, On-Hold Marketing produces results with the highest fidelity possible for your target format. If you have questions about a particular format, contact us. We are constantly updating our technology to better serve you!

Regular Reminders

On-Hold Marketing works best when you keep your production fresh, but we know that remembering to do so is not always on top of your to-do list, so we provide regular reminder e-mails and phone calls to ensure your message sounds perfect.  Since no one knows your marketing needs better than you do, we’re happy to tailor these reminders and your up-dated productions to your marketing plans.

Ongoing Support

On Hold Marketing provides excellent script consultation, as well as FREE technical support, either by telephone, or via our website support page

Exceptional Customer Service

On-Hold Marketingquality products + quick turnaround + exceptional customer service!

  • On-Hold staff is always ready to help with any questions
  • Professional scriptwriters will turn your information into copy that reflects your business goals
  • Technicians are available Monday to Friday from 8:30 am to 5 pm ET to troubleshoot technical issues
  • E-mailed reminders to let you know it’s time to update your messages
  • Scheduled calls to all locations on the plan ensure optimum quality to impress your callers

Full-Replacement Equipment Warranty

On-Hold Marketing is pleased to offer a variety of top quality, professional, playback equipment options to meet your specific preferences. Should your On Hold playback equipment fail due to normal wear or manufacturer defect while your subscription is up-to-date, we’ll ship you a replacement absolutely FREE.  Click here for details.

And yes…On-Hold services are  VoIP compatible!  There’s no need to subject your callers to 10 seconds of music with the same few bars repeating over and over.  Just ask us for a .wav file in the format best suited to your VoIP system, or have us get in touch with your telephone technician to discuss.