What is an On-Hold All-Inclusive Package?

 At On-Hold Marketing Inc. we include everything you need:

  • the on-hold production(s) (script writing, talent, music, professional consultation),
  • the playback equipment or .wav file and 
  • all studio costs

What is an On-Hold Marketing Production?

  • an 8 minute continuous loop of music and marketing messages
  • phone consultation with a professional writer 
  • creative script writing featuring 6 to 9 “spots” (up to 800 words total)
  • music mixed between each spot 
  • your choice of music and talent from our web demo
  • regular reminders via e-mail and telephone scheduled per your request to meet your marketing needs

Custom On-Hold Messages

Your subscription includes custom programs created just for you by our professional writers to complement your marketing plans. When it’s time to update, we will send you a reminder. Just let us know what you’re looking for and we’ll professionally create your new production.

We will change as much, or as little, as you want:

Professional writingall of the content…or just some of it;

music  just the music;

microphone1    just the voice talent;

ORall of the above!

Licensed Music LibraryPrint

Did you know you require a license to play music in public?
Did you know telephone hold lines and your web site are both considered public performances?

We’ve got you covered!

On-Hold Marketing takes care of all the legalities to ensure the music we put on your hold line meets all legal requirements. Life is busy – callers do not have the patience to wait on-hold…unless there’s something interesting to listen to. On-Hold Marketing ensures your callers will enjoy real music… music that’s right for the unique needs of your business, not a 10 second repetitive, synthetic version. Reduce caller impatience and dropped calls, and take advantage of the most inexpensive advertising opportunity available.

We have a large library to choose from with ever-changing samples for you to listen to on our demos. Don’t see what you’re looking for? Just talk to your scriptwriter for additional selections.

  • Relaxed…Fun…Classy…Contemporary…Sophisticated … whatever your goal, On-Hold Marketing’s music, together with skilled script writing, professional voice talent and the latest production techniques, will ensure that your hold line sounds professional.

Contact us for more information (1-888-466-4653).

Professional Voice Talent Varietyprofessional voice overs

The choice is always yours! These broadcast-quality professionals can provide an extraordinary range of reads, including: upbeat and energetic, friendly and neighbourly, authoritative, humorous or confident. By they way, they can also do excellent text-to-speech narrations for your power point, e-learning, voicemail and YouTube projects.

By putting quality voice talent to work in your business, it’s easy to ensure your telephone system, multimedia presentation, or corporate audio programs portray a professional representation of your business. Have us record not only your on-hold productions but also your automated attendant, voicemail menu, IVR system, web site, e-learning slides and power point presentations.

Click here for a demo.

In-House Studio Facilityprofessional audio engineers

On-Hold Marketing boasts a state-of-the-art production studio, experienced producers and knowledgeable engineers are right here to keep your brand representation consistent and professional…

Our production facilities can accept and deliver projects in any format you may need, quickly and professionally. So, no matter what kind of telephone system you have, On-Hold Marketing produces results with the highest fidelity possible for your target format.Let us show you quality!

If you have questions about a particular format, contact us. We are constantly updating our technology to better serve you!

Regular Reminders

On-Hold Marketing works best when you keep your production fresh, but we know that remembering to do so is not always on top of your to-do list, so we provide regular reminder e-mails and phone calls to ensure your message sounds perfect.  Since no one knows your marketing needs better than you do, we’re happy to tailor these reminders and your up-dated productions to your marketing plans.

Ongoing Support

On Hold Marketing provides excellent script consultation, as well as FREE technical support, either by telephone, or via our website support page

Exceptional Customer Service

On-Hold Marketingquality products + quick turnaround + exceptional customer service!

  • On-Hold staff is always ready to help with any questions
  • Professional scriptwriters will turn your information into copy that reflects your business goals
  • Technicians are standing by Monday to Friday from 8:30 am to 5 pm ET to help troubleshoot technical issues
  • We e-mail regular reminders to let you know that it’s time to change your messages …one less thing for your day timer
  • Scheduled calls to all locations on the plan ensure optimum quality to impress your callers

Full-Replacement Equipment Warranty

On-Hold Marketing is pleased to offer a variety of top quality, professional, playback equipment options to meet your specific preferences. Should your On Hold playback equipment fail due to normal wear or manufacturer defect while your subscription is up-to-date, we’ll ship you a replacement absolutely FREE.  Click here for details.

 And yes…On-Hold services are  VoIP compatible!  There’s no need to subject your callers to 10 seconds of music with the same few bars repeating over and over.  Just ask us for a .wav file in the format best suited to your VoIP system, or have us get in touch with your telephone technician to discuss.

Replace This
Annoying Sound …
… with a great
On Hold

Complete Silence

Silence is boring – in fact, callers may think they've been hung up on

Friendly Reminders

Remind your callers about maintenance or support services that you offer

Annoying Beeps

High-pitched beeps are only going to give your callers a headache

New Promotions

Inform your callers about new promotions that can save them money

Repetitive Music

Looping the same tune over and over again will only frustrate your customer

Appealing Music

Choose from a wide variety of music for callers to hear

Local Radio Stations

You have no control what callers hear – they might even hear a competitors ad!

Frequently Asked Questions

Answer any important questions while your callers are waiting