Each staff member will exceed your expectations; from professional consultation to production and beyond.
A roster of professional voice talent to choose from - dedicated to delivering the perfect nuance to compliment your brand image.
Professional copywriters create your custom script for maximum impact and a positive caller experience.
Our extensive library of music (legal requirements included) underlines the power music has on a caller's perception of your business.
Improve caller experience with a pleasant and efficient voicemail greeting, auto attendant or IVR system; we can help!
Order today and your on-hold package can be couriered out tomorrow complete with a music/courtesy production customized with your name and address so you can get started right away while our script writers work with you to create the perfect script.
It’s as easy as plugging the patch cord (provided with the playback equipment) into the music port on your phone system, or implementing the formatted .wav file on your system. Our services work with VoIP and all business phone systems, including: PBX, Cisco, Avaya…, small business phones and more.
Press your hold button with confidence knowing your caller is being informed and entertained, and getting the kind of customer service you strive to achieve — great music and marketing messages that educate and cross-sell your products and services while they hold. No more silence, no radio static, no bad music, no annoying beep. Let us set up the perfect plan for you today.
Turning hold time into marketing time is one of the smartest business decisions you can make – it’s an opportunity to impress, an opportunity to advertise your business, an opportunity ensure caller satisfaction. A happy customer is the key to increased profits.
Avoid costly hang-ups! Let callers know that their call is important and that they have not been disconnected. Statistics show that callers wait up to 70% longer if they have something interesting to listen to.
When customers hear a customized on-hold greeting, they’re more likely to feel reassured they’ve called a capable operation.
Looking for solutions to stretching your advertising dollar just a little further? Marketing on hold is the most inexpensive target marketing solution you’ll find! Consumers are constantly being bombarded with repetitive advertising which the multi-tasking generation is increasingly tuning out.
Smart marketing focuses on making customers feel appreciated and important. When they call you are they greeted professionally? Can they navigate easily? When they have to wait on hold, will you provide a helpful, positive experience?