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What is VoIP and How Does it Benefit Businesses?

If you’re looking for a new phone system, you probably came across the term “VoIP”. The question is do you really know what it is? The acronym VoIP means “Voice over Internet Protocol”. It is …

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  • Scriptwriting

Use On-Hold to Educate Your Callers

Educate your callers while they wait on hold and reap the rewards! When your phone rings, you know callers want a quick response, but in today’s world, this is no small feat! Larger companies regularly …

  • On-Hold Messaging

Voice Choice & First Impressions

It is human nature to form an opinion about people the first time we see or hear them. Many of us have judged people by the way they talk or even by the way they …

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Supporting Mom and Pop Businesses

By definition, Mom & Pop stores are small, independently owned and operated businesses in a single location. At one time Mom & Pop stores reigned supreme and mega-stores were almost nonexistent. But a lot has …

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Putting Callers On Hold Effectively

Whether you admit it or not, if you have a business, you will inevitably have to put callers on hold to find the information they need, to answer the next call, or transfer the call …

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The Power of Testimonials Is Astounding

Looking for a way to add a different flavour to your on-hold message? Maybe you’d like to include more creditably to your message. Or, maybe you’re looking for a way to add a bit of …

  • On-Hold Messaging

5 Tips to Keep Your Hold Messages Up-To-Date

Need some tips on how to keep your hold messages up-to-date? A little while ago you finally decided it’s time to treat your callers to music and interesting info about your company while they wait …

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Say It Right…With The Perfect Pitch!

How to make a successful sale pitch and build a healthy relationship with your customers is the million-dollar question. On-Hold Marketing helps you say it right with the perfect On-Hold message! It’s not just what …

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On-Hold Marketing Jargon – Continuous Loop

Every industry comes with its own jargon words. What does a continuous loop actually mean? A lot of people are confused and have questions about just how our On-Hold playback units work. Many people believe …

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Is Your Music On Hold Legal?

Did you know that there are laws and regulations governing all music sources even when they are being played on your hold line? Do you know if your music on hold is legal and in …

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On-Hold Marketing = Service Excellence

When you subscribe to On-Hold Marketing you’ll be treated to our obsession with service excellence. We want your message to sound great, so we schedule regular calls as soon as your account is set up.  …

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The History of the Hold Button

It’s hard to imagine life without the telephone. Thanks to Alexander Graham Bell, phones have helped to cultivate and maintain countless relationships. If you think about how often you pick up the phone, then you’ll …

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Family owned and operated since 1987, we have the experience and the expertise to create the perfect sound solution for your phone system, and the flexibility to tailor our programs to meet your needs.

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