Audio / Voice TalentOn-Hold Messaging Is Your Music On Hold Legal? Did you know that there are laws and regulations governing all music sources even when they are being played on your hold line? Do you know if your music on hold is legal and in …
On-Hold MessagingSolutions On-Hold Marketing = Service Excellence When you subscribe to On-Hold Marketing you’ll be treated to our obsession with service excellence. We want your message to sound great, so we schedule regular calls as soon as your account is set up. …
On-Hold Messaging The History of the Hold Button It’s hard to imagine life without the telephone. Thanks to Alexander Graham Bell, phones have helped to cultivate and maintain countless relationships. If you think about how often you pick up the phone, then you’ll …
On-Hold MessagingSolutions On-Hold Marketing Jargon – VOIP When it comes to jargon words in the on-hold industry, one that you may be heard frequently over the last few years is the word “VoIP”? Ever wondered what it means? VoIP stands for voice-over …
On-Hold Messaging What Does Licensed Music Mean? Why do you need licensed music for your hold line and what does it mean? Did you ever wonder why you don’t usually hear Eminem, the Beatles, or even Patsy Cline while you wait on …
Audio / Voice TalentOn-Hold Messaging SOCAN… Who Are They and What Do They Do? Who are they? SOCAN stands for “The Society of Composers, Authors and Music Publishers of Canada.” Why do they charge? This society works on behalf of government copyright laws with the purpose to protect its …
On-Hold MessagingSolutions On-Hold Marketing Jargon – MOH Like many industries, the phone message industry has its own jargon words such as MOH. For someone who is unfamiliar with the industry, these terms can be very confusing. Since On-Hold Marketing is an industry …
On-Hold MessagingScriptwriting Writer’s Block? On-Hold to the Rescue! Writer’s block is a term we are all too familiar with, even as professional writers. Do you instantly get writer’s block at the sight of a blank piece of paper? Do you have lots of …
On-Hold Messaging What Makes a Great On-Hold Production? Great on-hold productions include getting the script right, choosing the correct voice that will work with your company’s brand and adding the perfect music piece. Here are some tips for creating a great on-hold production …
On-Hold Messaging “Please Hold” … That Greeting We Hate to Hear Do you cringe when you heacr “please hold”? It’s the greeting we all hate to hear. Chances are your good mood is automatically taken down a notch because we all hate the thought of being …
On-Hold Messaging Know Our Past, to Understand Our Present, to Achieve Our Future. Bill Coville Sr., President of On-Hold Marketing, was in the record pressing industry in the 1980’s. One day, when he was put on hold by a supplier, Bill noticed how time dragged on when listening …