On-Hold Messaging A Great On-Hold Message Saves Time and Money! A Great On-Hold Message Saves Time and Money! If you’ve been in the business for years, it can be easy to get stuck with old habits. We all know that a quality customer service …
Auto-AttendantsOn-Hold Messaging More On-Hold Music or Less…the pros and cons of music Music or no music? This is a frequently asked question when it comes to programming your phone system. And the answer is not straight forward. There are a number of factors to consider. On the …
Sales & Marketing What is Informative Phone Audio? Informative phone audio is simply harnessing the capabilities of your phone system to communicate helpful information to callers. In other words, enhance customer service by creating messaging that automatically answers callers’ most frequently asked questions. …
On-Hold Messaging Why Fresh On-Hold Messages Are So Important! Keeping your hold messages up-to-date is more important than ever. The pandemic has disrupted business as we know it. Lockdowns have paralyzed global economies. Unpredictable closed, open and closed again mandates have made marketing plans …
Audio / Voice TalentOn-Hold Messaging Good Music Can Calm COVID-19 Anxieties When you’re feeling tense; when you think you’re going to scream if you see one more coronavirus warning in your news feed, start playing some music. Good music has proven that music has the power …
Audio / Voice TalentOn-Hold Messaging Why You Need Licensed Music for Your Hold Line So you’ve heard…in order to keep callers happy, you need to play music when you put them on hold. You’re thinking I’ll just use that snappy piece I downloaded last week…or maybe your new phone …
Audio / Voice TalentSales & Marketing Enhance Your Presentation Slides with Audio The fear of boring your audience with a slide presentation may be your worst nightmare, but you know it really is the only effective means to get your point cross. You’re determined to make a …
On-Hold Messaging Famous Commercial Jingles Through The Decades You have to agree that jingle marketing really does work. How many jingles can you name or sing at this very moment? Jingles work because they are catchy and easy to remember. They can turn …
Audio / Voice TalentOn-Hold Messaging Music, Moods, & On-Hold Messages Choosing music for your On-Hold message can be a challenging task. Music has the ability to affect our moods and our behaviours. It is important to choose a music piece that best fits your industry …
Audio / Voice TalentOn-Hold Messaging DIY Professional On Hold Recordings? Have you ever tried to repair your own car or cut your own hair? How were the results? It probably took far more time than you’d expected and the results were likely not as good …
On-Hold Messaging What Exactly Is Public Domain? The simple answer: a piece of work is considered public domain when intellectual property rights have expired, been forfeited, or are inapplicable. For example the works of Shakespeare, some Beethoven pieces, the formulae of Newtonian …
Audio / Voice TalentOn-Hold Messaging Digital Music: We Have Come a Long Way Since it’s the first appearance, digital music has certainly come a long way! We all know Bell. The name has had a long and distinguished history in the worlds of technology and business. But did …