SOCAN… Who Are They and What Do They Do?

Who are they?

SOCAN stands for “The Society of Composers, Authors and Music Publishers of Canada.”

SOCAN governs the use of music playing over phone systems, radio, TV’s in a waiting room, and even YouTube.

Why do they charge?

SOCAN charges in order to protect its members and ensure copyright is respected, and creators are remunerated for the use of their work; i.e., buying a CD only gives you the right to listen to it in private. Any public performance of these musical works is subject to copyright laws and requires a SOCAN licence.

More details can be found at: www.socan.ca

Be sure your company has the correct licence for any and all music playing over the phone lines; remember that includes playing the radio, streamed music or a purchased CD.

If you want to avoid the worry of playing music which may not be licensed, let On-Hold Marketing take care of everything. We would be happy to provide your company with message/music productions at a minimal cost. Check out the On-Hold Marketing library of licensed music and voice talent.

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We can help you add some professionalism to your auto-attendant system or better market your special offers to callers who are waiting on-hold.

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