Do you cringe when you heacr “please hold”? It’s the greeting we all hate to hear. Chances are your good mood is automatically taken down a notch because we all hate the thought of being bored and wasting some of that precious time we all have so little of.
In fact, a recent British impatience study revealed that holding on the phone was way up there with traffic jams, flight delays, waiting at the doctors or dentists office, slow people creating a long line-up, tailgaters, stepping in chewing gum and doggy do-do and friends being late for social engagements.
Give your callers a pleasant surprise. Treat them to a professional greeting, some great music and some interesting information about your business. It’s easier and less costly than you may think when you subscribe to On-Hold Marketing.
In today’s fast-paced world, our time comes at an absolute premium. With the majority of what we want just a click away, it’s no wonder people are feeling frustrated when having to wait for anything! They’ve called your business, maybe because something they saw on-line compelled them to do so. Don’t let them hang up and go to the next best competitor!
But don’t be afraid of putting callers on-hold…what successful business doesn’t? The key is to make sure you minimize their wait time. And, more importantly, make that wait interesting with valuable information and uplifting music – the time will seem so much shorter and, if they’ve learned something new, the caller will feel it has not been wasted.
Not sure what you’d say? That’s where we come in. On-Hold writers have the experience to create copy for every business in every industry. Contact us today and let us show you how to save your callers from that dreaded “please hold” greeting!
“Patience is not simply the ability to wait – it’s how we behave while we’re waiting.” – Joyce Meyer