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How to Pick the Best On-Hold Music

posted by onhold in "Tips & Info"
September 11, 2019
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How Do I Choose the Best On-Hold Music for My On-Hold Program?

Company Brand

Think of it as finding the perfect outfit.  How do you want to present yourself to the world?  Every business, like every person has their own unique style.  Everything from your company name to the logo you’ve chosen has taken time to select, because you want the representation of your company to reflect who you are, how you want to be portrayed, your values and overall identity. The On-Hold telephone message you play for callers is another opportunity to show who you are.  It’s part of the package that makes you…you!

Young woman on the phone

Ever notice the background music in TV commercials?  Some stand out more than others, some are only meant to be just that…background music.  It really depends on what you are trying to portray to your callers.  Think of how you want your callers to feel when they are listening to you talk about your products or services.  That’s what you should go for when selecting your music.  After all, music does have the power to evoke an emotional response in listeners. 

colourful music

Not sure where to start?  We have a complete library of music to choose from, depending on the mood you are trying to convey.  An upbeat, energetic track will uplift and energize the caller, giving an atmosphere of positivity and excitement.  A classical or jazz piece will give an air of sophistication or a more professional impression.  If you like a more edgy or modern feel for your image, then perhaps a rock or pop tune will be the perfect fit for you.

music

Check out our online catalogue to select from at www.onhold.on.ca/music-demos.  There’s quite a variety, certainly something that will appeal to you!  And if you can’t quite find exactly what you’re looking for, then please ask one of our knowledgeable scriptwriters to suggest something that will feel just perfect for you.

 

Isabelle

Music is a language that doesn’t speak in particular words. It speaks in emotions.” – Keith Richards