Summertime is one of the busiest times of the year for the hotel industry with many individuals and families traveling to see and enjoy main attractions during the warm weather. So, when customers call looking for information on your establishment, the very last thing you want to be doing, is giving them the dreaded silent treatment while on hold.
Instead, captivate your audience, by turning your hold-line into a highly effective, cost-efficient marketing tool, that informs listeners about your hotel’s unique amenities, location, special services, nearby attractions, seasonal specials, advanced booking offers, dining options, and other noteworthy features that set you apart from the others while leaving your listeners aka potential customers, with a first impression that’s pleasant, personal and effective.
– Lee Anne Fagan
“A vacation is having nothing to do, and all day to do it in.” – Robert Orben