In a world with less and less direct human contact, we mustn’t forget proper etiquette for both face to face and on the phone conversations. Over the next few months on this blog, we will give helpful tips and reminders on phone etiquette. Today’s blog will focus on ‘placing calls on hold.” Most people don’t enjoy being placed on hold, but here are some tips that will make it a little bit more pleasant for them.
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Etiquette means behaving yourself a little better than is absolutely essential. – Will Cuppy