We’ve all been there; placed on hold when you phoned a business. Now you are trapped in a world that holds you captive with nothing to listen to but silence or an annoying beep. Seconds sitting there with the receiver to your ear can feel like minutes. Minutes can feel like hours. The question is: do you hold on or do you hang up and try again later? Many people do hang up and that can be costly for a company. It is estimated that 34% of callers who hang up will never call you back.
Let me introduce you to On-Hold Marketing. We offer an outstanding way to enhance your caller’s experience that is quick, easy, affordable and effective. The next time someone calls your company and is placed on hold they will have a completely different experience. They will be informed, entertained and made to feel that their call and their business are very important. It is a great opportunity to let your callers know about products, services and promotions or to address frequently asked questions. In fact, the possibilities are endless. Statistics show that callers wait an estimated 70% longer on the line when they listen to interesting information about the company they are calling.
Here’s how it works. We have packages for less than $2 a day! These all-inclusive packages consist of the playback equipment or .wav file and the production(s) including consultation, script writing, talent, music and all the studio costs. Your On-Hold messages will be fully customized to suit your needs. Plus, you have the opportunity to choose both your talent voice as well as the music.
Does this sound like a service your company could use? Research says you should!
Contact us today for more information. We look forward to hearing from you.
Your telephone on hold needs + On-Hold Marketing = a winning combination!
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better” – Jeff Bezos
Photo source: blog.goodbarber.com, ourshorelinecommunity.org, mehriandjerry.com