Your business phones can be the social connection everyone craves. On-line shopping has been the only way to survive these past months. We all know that human interaction is not only uplifting for your customer, it’s the best way to increase sales. After all, you are in business because you know how to entice customers to buy. So make sure your phone number is prominent on your website and encourage those calls. It’s a smart business decision.
Of course, when you have more calls coming in than you can immediately handle, or you need a moment to look up information, you’ll have to put callers on-hold. But, don’t put them back into isolation. On-Hold Marketing can help with recordings that reassure.
We know costs to keep staff and customers safe are eating up savings. While there are no guarantees that business as usual is just around the corner, the cost for professional messaging on your phone system is minimal. The benefits are worth every penny.
Erase the fear and customers will start buying in-store again!
Let the professionals at On-Hold help you set up an efficient greeting or menu so callers know what’s happening or who to talk to so they’re not frustrated before you even get to talk to them.
Then add your messages while callers are waiting on-hold with information about your products and services as well as details about your covid-19 safety measures.
Answering routine questions in your hold message frees up your time to “chit chat” and make that social connection when you get back on the line to serve your caller.
On-Hold Marketing has the expertise to create the perfect message for you today. You’ll be surprised at how little it costs and amazed by the positive feedback you’ll receive from your customers. Contact us now and let’s make your business phones the social connection customers are looking for.
Business Phones-The Social Connection.