Do I Have to Write My Own On-hold Script? posted by onhold November 7, 2019 As a Client of On-Hold Marketing Do I Write My Own Message? At On-Hold Marketing, we hear this question a lot. But sometimes, we also wish we heard it more often. Short answer: No, unless you want to! We …
What You Need to Know About Music Licensing posted by onhold October 25, 2019 Explaining Music Licensing and On-Hold Messages So you’ve heard…in order to keep callers happy, you need to play music when you put them on hold. You’re thinking I’ll just use that snappy piece I downloaded last week…or maybe your new …
Why IVR is Important to Your Business posted by onhold October 15, 2019 Why a Professional IVR is an Important Tool for Your Business Success Do you find that calls to your office get transferred to the wrong people or agents? Do your agents get swamped by calls because they have to collect …
An Amateur Can’t Do A Perfect On-Hold Message posted by Tony Asta October 2, 2019 The Perfect On-Hold Message is Not Created in Your Nephew’s Basement One of the most common things that happens in today’s internet-provided, instant information at your fingertips world, is the idea that the key to doing any task is …
On-Hold Can Drive Traffic to Your Website posted by Tony Asta September 23, 2019 4 Ways Your On-Hold Script Can Drive Traffic to Your Website! If you take a look at an office desk you will notice a few things. Of course your pencil and pen holder, a coffee cup, some paperwork and maybe …
How to Pick the Best On-Hold Music posted by onhold September 11, 2019 How Do I Choose the Best On-Hold Music for My On-Hold Program? Think of it as finding the perfect outfit. How do you want to present yourself to the world? Every business, like every person has their own unique style. …
September National Food Holidays posted by Racquel Heron August 27, 2019 “Exploring September’s National Food Holidays” September is arriving this weekend and soon we all will be back to our regular daily routines of school and work. And among these is the frustrating “what’s for dinner” meal planning and …
On-Hold And Your Business’ Move posted by Brenda Mullett August 12, 2019 What Happens With Your On-Hold When You Move? No one ever said moving was fun or easy but sometimes moving a business is a necessary evil. Businesses can decide to take on the daunting task of moving for a …
Simplify Your Life In August posted by Racquel Heron July 29, 2019 Simplify Your Life Week is August 1st to 7th August days are often called “the lazy days of summer” and appropriately, the first week in August is designated as ‘Simplify Your Life’ week. We’re meant to take a break …
It’s Important to Cost Compare posted by onhold July 11, 2019 Always Do Your Homework… COST COMPARE Remember that one voice telling you “always do your homework”? Well, just because they’re not beside you at work to remind you, you should still be taking their wise advice before entering …
Unique Canadian Words & Sayings posted by Racquel Heron June 27, 2019 Canadians Have Developed Their Own Unique Words & Sayings Over the course of our history, Canadians have developed a distinct dialect that separates us from our American neighbours and helps us recognize other Canadians while we travel …
Effective, Current On-Hold Messages posted by onhold June 10, 2019 An Outdated Message Is Not The Most Effective Marketing Tool! I can’t stress this enough. It is crucial to have up-to-date information at all times for your callers; after all, they keep your business up and running …
