We’re always ready to help to ensure your hold button generates a positive caller experience.
Give us a call: 1-888-466-4653 (that’s 1-888-4-ON-HOLD), send an e-mail to: firstname.lastname@example.org , or fill out our contact form and see our “Discover More” link at the bottom of the page.
Don’t know what you’d say? No problem. Our script writers have experience in writing scripts that appeal to your callers. Give them a quick call; they have lots of ideas and suggestions on the type of information that callers respond to.
Our writers will put together a script with next to no input from you! Then, you get the opportunity to review it and send back your feedback … plus any new ideas that you may have, now that you see the script. We’ll incorporate the updates and send it back to you for final approval before recording.
Take a look at the demos to select music and talent. If it looks a bit daunting; if you’re not sure what would work best, your on-hold script writer is always happy to help you choose talent and music.
So there you have it…minimal work on your part + our expertise = an on-hold production your callers will rave about…they may even ask to be put back on-hold!
When the time comes to get the production on your hold line, we’ll send you complete “how-to” instructions. Still need help? No worries; our support staff is just a phone call away to help you out.
And…so that you don’t have to worry about out-dated info on your hold line, we’ll send you reminders via e-mail. If we don’t hear back from you, a script writer will even give you a call … just to see if we can help.
At On-Hold Marketing Inc. our top priority is customer satisfaction and we do everything we can to make that happen!