Professional first impressions

Who is greeting your callers?

Is your phone greeting message making a great first impression? If you were a new caller would you stay?  

Phone menu … auto attendant … IVR … voicemail … call greetings … whatever you call it … the message that answers your phone is the welcome mat at the front door of your business! 

Make it Professional, Easy-to-Navigate, Welcoming

On-Hold Marketing offers all-inclusive menu recording packages:

  • consultation and script editing to reflect “best practice”,
  • English and French voice talent choices to suit your business
  • professional sound-proof studio and experienced engineers
  • accurate editing, archiving and proofing 
  • formatting to your specifications, and
  • dedicated customer service delivered with a smile from our team of professionals.

Whether your system needs a day and night message, a voicemail menu, or you have a complex system that navigates callers through a large number of options (such as updating accounts, ordering services and paying bills), the goal is to ensure menu options are efficient and easy to follow; simple and familiar.

Need another language? Don’t subject your caller to unprofessional (and often times incorrect) foreign language recordings.  It tells your caller that you really don’t respect their language. We offer translation by professional translation services, and recordings in most languages.

I want to say thank you to you and Brenda for your continued support and the exceptional service you provide…Every request including last minute requests always exceeds our expectation for quality and turnaround of service. Brenda and I have a great working partnership and she is always approachable and gracious, a truly valuable part of your team. Your team makes my job stress-free knowing you support us! Thank you again and look forward to a long working partnership.– Colleen 

What is an Auto Attendant?

Incoming calls are answered automatically by the phone system. Based on the system’s capabilities, the caller is then able to choose from a menu of options, key in individual extensions, or leave a voice message.

Here are some examples:

Norm
Linda

Corporate Greetings and Voicemail

Already subscribe to our services for your on-hold messages? For a professional and seamless caller experience, let our professional voice talent record your voicemail messages, company greetings or menu tree too. You’ll be surprised at how little it costs to create a professional welcome message.

Yolande
Debra

Compatibility & Formatting

  • Our experienced engineers can provide the right format for every telephone system. 
  • Our professional studio offers the latest technology to convert any audio file to the format required by your system.
  • Our quick turnaround and friendly, helpful consultation ensures that the results meet and exceed your expectations.

Tips

  • Use a single professional voice for all menu prompts
  • List the option first, and the extension number second
  • Keep commands consistent in all your menus
  • Talk to your I.T. tech or service provider and learn the capabilities of your system

Not sure where to start? Just give us a call – we can help! 1-888-466-4653